Following an initial meeting or at least a telephone conversation, to begin work we need to formalise instructions by obtaining from clients their express acceptance of the terms under which we propose to assist them including data protection and money laundering legislation.

With potential clients we aim at setting out clearly and in writing the criteria we would use in time recording and the services performed. Our policy is also to discuss costs with clients from the outset and to agree the fees’ size or at least the basis of their calculation.

As work progresses we continue to monitor our costs and on a regular basis we advise our clients about the level which our fees has reached so that they are almost inevitably in a position to give us instructions on an informed cost effective basis.